Services
HPLC Service and AMC in Mumbai, Thane and Pune
Every service below is available as a one-off visit or bundled into an AMC/CMC plan.
Key facts
- Based in
- Ambernath, Thane, Maharashtra · since 2022
- Instruments
- HPLC, GC, LC-MS and UV-Vis
- Brands
- Shimadzu, Waters, Agilent Technologies, Thermo Scientific, Merck, PerkinElmer
- Services
- Installation · Preventive Maintenance · Breakdown Service · AMC · CMC · Calibration · IQ · OQ · PQ · Validation · Software Installation · Training
- Reach us
- +91 9819424897 (phone) · +91 9819424897 (WhatsApp) · visionanalytical96@gmail.com · customer support info@visionanalytical.co.in
Monday to Saturday, 9:00 am to 6:30 pm IST, closed on Sunday
Maintenance & Support
Installation
Site preparation guidance and full instrument installation by trained engineers.
Preventive Maintenance
Scheduled maintenance visits to catch wear before it causes downtime.
Breakdown Service
On-call breakdown support with engineers who carry common spares.
AMC
Annual maintenance contracts covering scheduled visits and priority breakdown response.
CMC
Comprehensive maintenance contracts that also cover spare parts within the plan.
Qualification & Compliance
Calibration
Instrument calibration against traceable standards, with certificates.
IQ
Installation Qualification documentation confirming correct setup.
OQ
Operational Qualification testing instrument performance against specification.
PQ
Performance Qualification under real operating conditions for routine use.
Validation
Full qualification packages built for pharma and regulated-lab audits.
Training & Setup
Software Installation
Instrument control and data-analysis software installation and configuration.
Training
Hands-on operator and maintenance training for your lab team.
Quick answers about our service
Short, direct answers. Each one comes from our own service pages and guides.
Which services does Vision Analytical provide for laboratory instruments?
Installation, preventive maintenance, breakdown service, AMC and CMC contracts, calibration against traceable standards with certificates, IQ, OQ and PQ qualification, validation packages for regulated-lab audits, software installation and operator training. Each service is available as a one-off visit or bundled into an AMC or CMC plan.
What is the difference between an AMC and a CMC?
An AMC (Annual Maintenance Contract) covers scheduled preventive maintenance visits and labour for breakdown calls; spare parts used in repairs are billed separately. A CMC (Comprehensive Maintenance Contract) covers the same visits and labour plus the spare parts consumed in covered repairs, within agreed limits. Consumables such as columns and lamps are typically still separate.
Which instrument brands do your engineers work on?
Our engineers are trained on instruments from Shimadzu, Waters, Agilent Technologies, Thermo Scientific, Merck, PerkinElmer, for both sales and after-sales service, across HPLC, GC, LC-MS and UV-Vis systems. Send the full model name when you write in: support is confirmed for the exact model, not assumed from the brand.
Do you provide IQ, OQ and PQ documentation?
Yes. Installation Qualification confirms correct setup, Operational Qualification tests instrument performance against specification, and Performance Qualification checks it under real operating conditions for routine use. Full qualification packages are built for pharma and regulated-lab audits, and calibration is done against traceable standards with certificates.
How do I book a service visit or report a breakdown?
Call +91 9819424897, WhatsApp +91 9819424897 or email visionanalytical96@gmail.com; office hours are Monday to Saturday, 9:00 am to 6:30 pm IST, closed on Sunday. Send the instrument model and module, any displayed error, when the symptom started and the laboratory address, so that the visit and any parts can be planned together.
Need a service plan or a breakdown visit?
Tell us about your instrument and we'll recommend the right plan.
Contact UsWhat should an HPLC service or AMC enquiry include?
Send the instrument model, module details, laboratory location and a short description of the work required. For a breakdown, include the displayed error and when the symptom started. For an AMC, list the instruments and desired maintenance scope so that visit planning, parts and exclusions can be discussed before a quotation.
Where does Vision Analytical provide analytical instrument support?
Vision Analytical is based in Ambernath, Thane, Maharashtra, and works across Maharashtra and Gujarat. The business has operated since 2022 and serves pharmaceutical laboratories among its customers. Share your exact laboratory address and instrument details to discuss service arrangements; coverage does not imply a branch office or a guaranteed response time in every city.
How can a laboratory make a service scope clear before approval?
Prepare one equipment list that both the laboratory user and the purchasing contact can review. Distinguish planned maintenance from an existing fault and identify any parts already requested. Explain the records your laboratory expects for the work, the access arrangements and the contact responsible for questions. Ask for the proposed activities, exclusions and commercial terms in writing before approval, so that the service discussion and the purchase request refer to the same agreed scope.